Notes
Slide Show
Outline
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Coaching in Corporations
Outcomes
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A corporate coach works with management to help the organization achieve the following outcomes…
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Highly, highly productive
  • Coaching provides:
    •  Personal and frequent attention
    •  Focus on problem‑solving
    •  Creative motivation and inspiration
    •  Early detection of problems for quick resolution
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Innovative in every area
  • A coach:


    • Asks out of the box questions
    • Challenges the client to raise the bar
    • Encourages focused experimentation
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Culturally collaborative
  • A coach helps managers and executives to:


    •  Master key collaboration skills
    •  Resolve interpersonal conflicts
    •  Integrate all points of view into a final product
    •  Turn staff into partners, not just workers
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Completely customer-centric
  • A coach helps the organization to:


    •  Anticipate customer needs
    •  Create steps for immediate innovation
    •  Commit to excellence in every area
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Visionary
  • A coach works with management to:


    •  Identify a thorough and compelling vision
    •  Develop simple and unforgettable language
    •  Assimilate vision through employee‑driven processes
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A Problem-Free Zone
  • A coach works with employees on all levels to:


    •  Identify and eliminate current problems
    •  Raise standards and extend boundaries
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Revenue and performance driven
  • A coach works with management to:


    •  Identify and resolve processes which
    •      limits revenue growth
    •  Identify sustainable revenue sources
    •  Challenge them to operate in a much larger way
    •  Set higher targets as a game
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Strategy-oriented
  • A coach works with management to:


    •  Identify fresh approaches and strategies
    •      to reach targets
    •  Train staff on all levels to become
    •      innovative strategists
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Strength and diversity based
  • A coach works with management to:


    •  Establish the notion of strength‑based systems
    •  Maintain control, yet not rely on power
    •  Minimize stress that may come from this shift
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A coaching environment
  • A coach works with managers to:


    •  Learn key coaching skills and models
    •  Become a coach and manager to their staff
    •  Speak honestly, completely and constructively
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Known for high standards
  • A coach works with executives to:


    •      --Encourage employees to set and
    •      drive for high standards in:
        • Performance
        •  Pace
        •  Quality
        •  Profits
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Highly communicative
  • A coach works with executives to:


    •  Integrate and enjoy challenging paradoxes
    •  Articulate thoughts, directions and
    •      perspectives clearly
    •  Find key words/concepts for open sharing
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A perfect place to work
  • A coach works with employees:


    •  To improve employee attitudes
    •  Improved attitudes drive improved
    •      customer satisfaction
    •  Improved customer satisfaction results
    •      in revenue growth

    •     “The Employee-Customer-Profit Chain at Sears”
    •       Harvard Business review, Jan-Feb. 1998